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Customer Walk-In Offices

Delmarva Power representatives are available to answer customer questions and help make payment arrangements during the customer service hours that are posted. Bill payment is accepted at the locations indicated during the hours that are posted.

New Castle Regional Office (NCRO)
I95 at Route 273, Newark DE
Customer Service
Monday through Friday, 10 a.m. to 6 p.m.
Bill Payment
Monday, Wednesday, Friday, 8 a.m. to 5 p.m.
Tuesday, Thursday, 9a.m. to 6 p.m.

Delmarva Power Wilmington Office Building
630 Martin Luther King Blvd, Wilmington DE
Customer Service & Bill Payment
Monday through Friday, 10 a.m. to 6 p.m.

Millsboro District Office
700 E. DuPont Hwy, Millsboro DE
Customer Service
Monday through Friday, 9:30 a.m. to 6 p.m.
Bill Payment Kiosk*
Monday through Friday, 8 a.m. to 6 p.m.

Bay Regional Office
2530 N Salisbury Blvd, Salisbury MD
Bill Payment Kiosk*
Monday through Friday, 8 a.m. to 5 p.m.

*Kiosks accept cash and checks for bill payment and do not have the ability to make change.

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